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About Kemp USA

KEMP USA is a wholesaler and manufacturer of EMS and Lifeguard products. Founded in New York, Kemp moved to Charlotte due to its proximity to dealers and strong shipping lanes. We are known in the EMS industry for our EMS bag line which we private label for many larger companies around the USA. For over 10 years, we have been dedicated to providing the best customer service and top of the line products to our clients, such as CPR masks, head immobilizers, spinal backboards, rescue tubes and ring buoys. Our commitment to quality has established us as leaders in the industry and our large following is a testament to those efforts. You can find our product line and meet our staff at various tradeshows worldwide throughout the year.

ABOUT THE OWNER

I grew up in Westchester County, roughly 30 minutes from NYC. While attending college locally, I worked for many different automotive repair centers. My work led me to helping with my father's company in the swimming industry where I learned the value of a customer. After several years of working for him I decided that the wholesale industry was my true passion. I began Kemp based on the value of my clients and wanted to build a commpany that focused on providing the best service and products. The customer is all you have and without them you are lost.

KEMP USA POLICIES

 

Returns

Returns authorized by KEMP USA that are in original condition are subject to a 15% restocking fee. Returns will be accepted up to 10 business days after receipt of order. In the rare event you have discrepancies with your shipment please let us know within 3 business days. Customers are responsible for return shipping.

 

Shipping

All orders under 150 lbs are generally shipped ground UPS. Orders over 150 lbs will be delivered by truck with the best rate carrier. On all truck load orders, the customer must inform us if they have a loading dock or need a liftgate. Failure to do so may result in extra fees that the customer will be held responsible for. We do not deliver to PO Boxes and accrued charges due to wrong address will be the responsibility of the customer.

 

Samples

Available upon request. Please email us for information.

 

International Orders

KEMP USA is a large exporter of EMS and Lifeguard Products. All international orders must be prepaid by wire transfer. We have dealers in 43 countries and on smaller orders it may make sense for you to buy from one of our larger stocking dealers in your country. You can email us for dealers in your area.